Leadership and Ethics - 1248 Words

Abstract Although managers need leadership qualities in order to effectively complete their tasks, it is imperative to understand the difference between a manager and a leader. Management is a function in which directives are carried out and executed during the day to day activities of the business, while leaders innovate, and bring forth ideas envisioned that many would discount as possibilities. A leader must understand their role and the effect they have on others. Failure to understand the extinct a leader has on his/her organization and the operations of the company may cause turbulence and discontent in their subordinates. When this understanding is breached, resistance, mistrust, and defiance receive an open invitation. It is†¦show more content†¦Leaders may become managers but not all managers are able to be leaders. Leaders are the individuals who go beyond the status quo, their views are different, and they are less conservative and willing to take the necessary ri sks to achieve a goal. These key factors separate leaders from managers. Leaders are able to lead because people have belief in their capabilities and it inspires individuals to stretch themselves beyond their limits. Leaders are capable of selecting talent, coaching, motivating, and building trust (Maccoby, M., 2000). Is the CEO trying to lead or manage this change initiative? The CEO is managing the change initiative as opposed to leading it. Leaders are individuals who are visionaries and see the horizon and the long term effects of the decisions made. He has leadership qualities as managers should have, however, management’s trust in his decisions is lacking. Leaders are noble for building relationships and motivating individuals to follow their lead, however, he is experiencing resistance due to the lack of trust and belief his subordinates have in his capabilities. In Organizing Genius(Addison-Wesley, 1997) Bennis and Patricia Ward Biederman point out that leaders of gr eat teams pick talent on the basis of excellence and ability to work with others. (Maccoby, M, 2000). A leader has the ability to recognize and selectShow MoreRelatedLeadership And Ethics Of Leadership1448 Words   |  6 PagesLeadership and Ethics Leadership styles and approaches vary from situation to situation, including the personality, knowledge, skills, and abilities of the leader and the followers. Employees teach the leader how to lead them. Their competence, ability, and willingness to complete a task are indicators, which assist the direction of leadership the leader takes. Keeping all of this in mind, we will describe and analyze the Situational and Style leadership approaches. Situational Leadership Read MoreThe Ethics of Leadership1648 Words   |  7 PagesThe Ethics of Leadership David Draper Ashford University BUS 610- Organizational Behavior Dr. Gary Shelton March 18, 2013 ABSTRACT The paper explores the leadership of Robert Nardelli at home depot during the years of 2000 through 2006. The paper focuses on his methods and actions in the context of leadership theory in an effort to define his specific leadership style. Once defined the paper examines his methods and actions to determine if they were ethical or unethical. Nardelli’sRead MoreEthical Leadership : Ethics And Leadership1730 Words   |  7 PagesEthical leadership encompasses the manner in which one leaders that respects the rights and dignity of other individuals. According to Preston (1996) â€Å"ethics is concerned about what is right, fair, just, or good; about what we ought to do, not just what is the case or what is most acceptable or expedient† (p.16). Ethical leadership calls for ethical leaders in the organization. However, although an organization’s beliefs, valves, customs and philosophies need to start from the chief executive, theRead MoreThe Ethics Of Leadership And How Ethics Produce Effective Leadership1224 Words   |  5 Pagespersonal ethics in leadership and how ethics produce effective leaders in organizations today. The importance of understanding ethics, motivation to act as a role model and developing a plan of action for an organization are discussed because of their importance regarding development of good leadership. These key points suggest personal ethics positively affect leadership and when made a priority for leaders will produce ethical and effective leadership. With so many definitions of leadership, the questionRead MoreReflection On Ethics And Leadership1722 Words   |  7 PagesUnderstanding the growth and meaning of ethics, the role of ethical theory in defining suitable character and conduct, and the connection between ethics and leadership will assist this student in becoming both a well-respected and ethical educational leader. For this multiple portion assignment, this student will first describe her belief of the definition of ethics, the character traits, and conduct of ethical, educational leaders. Secondly, she will defend the identification of an ethical planRead More Ethics and Leadership Essay738 Words   |  3 PagesEthics and Leadership Websters Dictionary defines ethics as the principles of conduct governing an individualà ¢Ã¢â€š ¬Ã‚ ¦ Some ethical issues arise in more than one context. One of the ethical themes is the treatment of vulnerable people. Social work, nursing, and even the military all interact with people on a daily basis who have some sort of an expectation or dependence on their leadership and behavior. The workers in these fields make decisions that directly affect orRead MoreThe Integrity And Ethics Of The Leadership1265 Words   |  6 Pages1. According to Steve Arneson from the website Examiner.com, there are eight most important competencies in the leadership. First, the integrity and ethics: the truth has to be told and it is important in management to do the right thing. Then, visioning and strategy are very important and as a leader, the manager has to know where he wants to go with his team and develop a good strategy to reach it; furthermore, leader has to be focus on results. A manager needs also a good judgment, be a greatRead MoreLeadership, Management and Ethics1228 Words   |  5 PagesEthics Leadership and Ethical Decision-Making INTD670-1202B-01 Phase 1 DB 2 Leadership, Management, and Ethics Professor Cynthia Roundy CTU Deborah Lam May 21, 2012 As the new leader and compliance officer with ECG I want to go over and discuss how a leader and a manager are different, and a definition of what a leader is and what a manager is. This document will also cover the responsibilities and accountabilities are for a leader and how the new leader willRead MoreLeadership, Consultation, And Ethics958 Words   |  4 PagesLeadership, Consultation, and Ethics Describe how you would work within a professional treatment team to consult, triage, and treat this case. Include a description of the various members of the professional team with whom you would be likely to interact. Additionally, explain the roles and responsibilities of each member of the treatment team. As part of the forensic team one will need to work a long side with a number of people that will help in the treatment of Mr. Mendez. There are differentRead MoreHow Ethics Influences Leadership1596 Words   |  7 PagesHow Ethics Influences Leadership In order to draw a correlation of ethics to leadership and provide an overview, I find that I must first place the elements of the correlation into the following contextual reference: definitions offered in the textbook, the objectives of the lesson(s), and finally our societal or cultural paradigms at play. In our textbook Supervision by Certo, ethics is defined as the principles by which people distinguish what is morally right and leadership as the management

Human Trafficking Essay - 1378 Words

Annotated Bibliography including five citations in APA documentation format, each with a brief summary paragraph: in your own words, write a two-three sentence summary the source’s main point and identifying key expert views or evidence which will help support specific points in your outline. Human Trafficking in the United States of America I.Introduction I’ve chosen to cover this topic because now more than ever news specials are being broadcast and even though each story as similar as the next they’re very captivating. The statistics on this issue is overwhelming and it involves just about every type of criminal act known. It’s become an absolute phenomenon in the United States of America. Criminal Justice entails the following†¦show more content†¦The Council crafted the following operational definition to guide policy development on trafficking in persons: Trafficking is all acts involved in the recruitment, abduction, transfer, harboring, auction or acceptance of a person or persons; within national or across global limits. These types of recruitments are done through force, fraud or trickery; to place persons in a circumstance of slavery or slavery-like conditions, forced labor or services, such as prostitution or sexual services, domestic servitude, bonded sweatshop labor or other debt bondage (E.M. Gozdziak, 2005) B. To identify an issue is one thing; but when it comes to actually getting down to the facts and statics that’s when it really hits home and makes you think. The United States is a main receiver of trafficked persons. It is estimated that 15,000 to 50,000 of globally trafficked victims arrive in the United States each year (L. Jones, 2007). Between 2001 and 2005, the United States effectively convicted 138 human traffickers (L. Jones, 2007). An astounding 80% of the victims are women and over 50% are children. Even manual labor trafficking, frequently considered a male dominated dilemma, is now considered to be dominated by women worldwide (Human Trafficking Awareness Partnership, 2010). In the US, 32% of all labor trafficking victims are women (Human TraffickingShow MoreRelatedThe Trafficking Of Human Trafficking1061 Words   |  5 Pagesare approximately twenty to thirty million slaves in the world today. Unfortunately due to trafficking being a fast growing cri me it is very difficult to identify and locate these organizations and victims. Although there are many groups created to support victims, not enough awareness is being made and not enough action is being applied to stop human trafficking. Sex trafficking is a form of human trafficking that has been a worldwide issue since ancient times, but regularly forgotten, due to it beingRead MoreThe Trafficking Of Human Trafficking886 Words   |  4 Pages(Attention catcher)What if somebody came into your life and guaranteed a better lifestyle, but instead you were enslaved into human trafficking? Human trafficking is when a person is abducted from their current situation and mostly likely used for sex slavery. Furthermore, did you know human trafficking increased over the years? (Listener relevance) Although you may not be as aware in your comfortable surroundings, you should always be aware of suspicious vehicles and people. Even though we enjoyRead MoreThe Trafficking Of Human Trafficking930 Words   |  4 Pagesman. Regardless of the reasons, there are nearly 30 million victims of human trafficking globally. There are more slaves now than ever before. Trafficking of persons is not a subject that should be ignored or tak en lightly. 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Among the victims of human trafficking crimes, there are those who are subjected to sexual exploitation, labor exploitationRead MoreHuman Trafficking And The Trafficking901 Words   |  4 PagesHuman Smuggling and trafficking continues to be a worldwide plague that has been, thus far been largely ignored by the international community. The paramount reason human trafficking and smuggling has festered and grown roots and spread globally. It started as a grassroots effort on the local level where women and girls (it affects boys as well) would be used and sold for sex. Eventually, greed and corruption tagged along for the ride and at that point the crimes became an organized enterprise. AtRead MoreThe Human Of Human Trafficking Essay1235 Words   |  5 Pagesin 1865, the practice of it is still very alive today. Human trafficking, a form of modern slavery, is the buying and selling of people, whether it s for forced labor or commercial sex. Every year, thousands of adults and childre n, especially girls, are forced into the endless trafficking ring. â€Å"The International Labour Organization estimates that there are 20.9 million victims of human trafficking globally† (â€Å"The Facts†). The human trafficking industry is a worldwide network that is worth an estimatedRead MoreThe Trafficking Of Human Trafficking Essay1752 Words   |  8 PagesIn this essay, the history of human trafficking will be examined, followed by who is affected by trafficking. Next the scope and types of exploitation will be discussed. Human trafficking is an issue that affects countries all over the world. Governments have made an effort to curb trafficking, however these efforts have been very narrowly focused. American ignorance has led to poor handling of the issues by policy makers. Finally the essay will discuss a proposed solution and set some goals forRead MoreHuman Trafficking1355 Words   |  6 PagesRigdon November 16, 2014 Human Trafficking and its Dire Effects. Human Trafficking in the United States is something not a lot of people discuss. Most think it is only something that happens in third world countries, but in fact could be happening in their hometown. According to Protocol to Prevent, Subdue and Punish Trafficking in Persons, human trafficking in the modern world entails transfer of persons by use of applied force. Other methods used to enforce the trafficking include use of deceptionRead MoreHuman Trafficking And Human Sex Trafficking1850 Words   |  8 Pagesof human sex trafficking come to one s mind. The United States of America is not immune to this type of horrific behavior. America is the land of the free and yet something as awful as human sex trafficking occurs in our very own backyard each and everyday. According to the Department of Homeland Security the definition of human trafficking is â€Å"modern day slavery that involves the use of force, fraud, or coercion to obtain some type of labor or commercial sex act† (â€Å"What Is Human Trafficking?†)Read MoreSex Trafficking And Human Trafficking Essay1243 Words   |  5 Pages Human trafficking brings in billions of dollars into the U.S and all around the world. â€Å"The prime motive for such outrageous abuse is simple: money. In this $12 billion global business just one woman trafficked into the industrialized world can net her captors an average $67,000 a year† (Baird 2007). The laws around human trafficking are not strict and vary depending on what country it is happening in. Human trafficking is not something that is strictly foreign, it

Essentials of Total Quality Management - MyAssignmenthelp.com

Question: Discuss about the Essentials of Total Quality Management. Answer: Introduction: Total Quality Management is a system of managing quality aspects in the business through maintaining high standards in organizational activities and processes(Tzamalis, Panagiotakos, Drosinos, 2016). The present research study has been emphasizing on benefits of implementing the approach of Total Quality Management. Along with this, the discussion is also made of quality management concepts, principles, and tools which help the business entity to achieve numerous benefits. Furthermore, the researcher has also mentioned the steps which are required to implement total quality management approach in business activities. Hence, in the study, the overall management of total quality management is being stated in a detailed manner. Total Quality Management is an important approach to implement in Domino's Pizza because the requirements of customers are changing on greater extent. Since Domino's Pizza is the largest pizza chain; hence the business is required to emphasize on the needs and demands of customers. Quality holds an important place in business services; therefore to maintain the interest of customers, it is vital for Domino's to implement quality management approaches(Sallis, 2014). At present, Domino's have been experiencing numerous problems and challenges which is reducing business's capabilities and efficiency; therefore this is the reason implementation of TQM is essential. It is also useful to raise business standards through adopting quality measures. Apparently, with the help of TQM, Domino's will be able to strengthen its competitive position in external market place, and that can also assist the business to enhance customer base. Currently, every business focuses on attaining competitive advantage; however, for that several efforts are required to be laid on developing quality standards. With the help of TQM, Domino's will be able to adapt to changing and emerging market which will also encourage business services(Pineda, 2013). Productivity level of business can also be enhanced; therefore there are various benefits which Domino's can acquire through implementing approaches of TQM. The approach also directs the business to eliminate waste and defects from the process of production; henceforth it is quite useful regarding organizational development. The main targets of Domino's are youngsters and kids; thus the business has to focus on health aspects so that customer's requirements can be met. In addition to the same, processes and activities of Domino's can be streamlined as a proactive work system. Similarly, challenges and problems in work systems can also be eliminated through the application of TQM. It has been observed that quality management approaches help in reducing duplicate efforts; thus unproductive activities can be eradicated from business's practices. Along with this, regarding cost and time, other benefits can also be acquired through correct implementation of Total Quality Management(Obeidat, Hashem, Alansari, Tarhini, Al-Salti, 2016). Currently, many competitors have entered in pizza industry; therefore this is bringing huge challenges for Domino's. Thus, to retain the position in external market place, it is necessary for a business to readdress all the problems and to take necessary steps. In the realm of competitiveness, Domino's must comprehend the requirement of customer satisfaction. Total Quality Management typically aims to improve quality standards through identifying the best measures to meet expectations of customers. The interventions of TQM can assist Domino's to quantify problems to eradicate all such problems that affect business processes. For instance- customers usually desire for timely services; however waiting time changes the interest of customers(Oakland, 2014). With the implementation of quality management approaches, waiting time can be reduced through suitable scheduling and client handling processes. At the same time, the process of delivery can also be enhanced so that faster services can be provided to the customers. Organizational development is yet another benefit that can be acquired through TQM. It can also improve work culture by educating the employees towards quality development. The proactive work culture at Domino's can prevent mistakes; hence ultimately corrective measures can be implemented. In this area, Domino's can also implement Juran Quality Trilogy which comprises of three legislative processes such as quality planning, quality control, and quality improvement. Quality planning involves the development of awareness for improvement which also leads to attaining organizational goals. However, the management of Domino's needs to show greater commitment to planning for changes and accordingly it generates the need for training and development(Mok, Sparks, Kadampully, 2013). Furthermore, quality control is yet another process that develops the methods to test the products and services for quality dimensions. Therefore, the stage of testing eradicates deviation from business processes, and ultimately it leads to transformation and improvement. Afterwards, Domino's can seek for excellence and perfection through improving business standards. Domino's is also required to diagnose the problems on a constant basis so that suitable solutions can be developed accordingly. Here, it is clear that Domino's is required to pay attention to the implementation of Total Quality Management because of the above-mentioned benefits. However, prior implementing the approaches, it is imperative for Domino's to ensure that employees give their consent to adopt the changes. Apart from this, The Deming Cycle can also be adopted at Domino's for the purpose of analyzing the efficiency of components of business processes. The process can allow Domino's to measure the performance level and accordingly, decisions related to improvements can be taken. What quality management concepts, principles, and tools should be implemented within Domino's to achieve business benefits? The tools of quality are designed for the purpose of identifying issues related to quality. Since Total Quality Management approach is essential for Domino's; therefore it is also vital for the business to identify all the related issues. There are various tools that can be applied in the quality area such as a cause-and-effect diagram, check sheet, control chart, histogram, Pareto chart, scatter diagram and stratification(Mohammad Mosadeghrad, 2014). To showcase the benefits of total quality management, several principles should be implemented so that degree of benefits can be enhanced. Application of Fishbone chart will assist Domino's to identify causes for an effect or problem and accordingly it provides ideas for improvement. Typically, it is used to structure a brainstorming session; hence Domino's can acquire numerous benefits through its application. The tool includes methods, machines, people, material, measurement, and environment. This can aid Domino's to find manage business aspects and practices in an appropriate manner. It also shows causes of a specific event which analyzes the entire process of production and manufacturing. Ishikawa is useful regarding identifying the ways to prevent quality defect which causes an overall effect(Jurow Barnard, 2013). Hence, each cause or reason that leads to imperfection is typically a source of variation. Afterwards, causes are grouped into different categories which help in identifying the sources of variation. It includes a root-cause analysis which is intended to express the relationship between different variables. At the same time, it also provides additional insights into process behavior. Therefore, Domino's has to ascertain the causes through brainstorming session and by analysis. Further, it is grouped into different branches, and that also leads to restructuring the approach. Hence, in this context, Domino's has to emphasize on lean manufacturing to strengthen production system. This also requires focusing on 5Ms. Therefore, implementation of Fishbone diagram can assist Domino's to identify all the elements that have the greatest impact on business processes and practices. Moreover, this includes a grouping of causes which separates overall business process. To implement quality aspects in Domino's, it is essential to find out the problems so that overall business practices can be improved. According to the problem statement, suitable ideas can be implemented to reduce the effect of possible causes(Gould, 2013). Moreover, Domino's can also implement Pareto chart wherein significant factors are depicted on a bar graph. The lengths of the bar show frequency or cost and then they are arranged with longest bars on the left and shortest to the right. Therefore, in this way Pareto chart is useful for Domino's in depicting the situations which are highly significant for business success. Through this, the frequency of problems or causes in a process can be identified, and at the same time, it can ascertain all specific components of a service. However, at the same time, Domino's needs to decide the categories to group items(Gimenez-Espin, Jimnez-Jimnez, Martnez-Costa, 2013). Measurement is also appropriate so that significant factors can be determined that has a direct impact on business services. For instance- the chart will be useful for Domino's in analyzing the frequency of problems like customer complaints. In the chart, all the complaints are equally rated and accordingly specific solutions can be found out. The left vertical axis in the chart represents the frequency of occurrence; however, on the alternate side, it can also represent cost or any other significant unit of measure. Contrary to this, the right vertical axis shows the cumulative percentage of a total number of occurrences of a specific factor. Since the reasons are placed in decreasing order; the cumulative function is termed as a concave function(Gharakhani, Rahmati, Farrokhi, Farahmandian, 2013). Domino's can implement Pareto chart to highlight the most important aspect among a different set of factors. Moreover, in the process of quality control, it is highly useful in showing sources of defects in the entire process. Additionally, it also describes the highest occurrence of the defect along with the reasons for which the problem is being developed. For each of the bar in the Pareto analysis, it shows acceptance limi ts and how it produces problems and challenges. Apart from this, the approach of stratification can also be implemented through the combination of other data analysis tools. The meaning of data is not comprehensive when a variety of sources are lumped together to see the impact of problems. The technique is also useful in separating the data to see the patterns. Domino's can use this technique of stratification especially when data analysis may require separation of different sources and conditions. This can also strengthen the data collection process of Domino's in different product and service categories. How to implement TQM in the business The specific plan is required to be developed for the purpose of implementing TQM in Domino's. In this respect, the business can implement Deming's approach and Crosby's approach to quality improvement(Fu, Chou, Chen, Wang, 2013). Hence, in this respect, the manager is suggested to consider all the necessary points. Creation of constancy of purpose is vital to improve products and services. Hence, Domino's should consider the areas of improvements and accordingly new changes should be implemented in business courses. Afterwards, adoption of new philosophy is vital to improve the business situation of Domino's. Inspection and observation are termed as the only method through which quality prospects can be ascertained(Doeleman, Ten Have, Ahaus, 2014). However, at this stage, Domino's should cease its dependence on inspection to maintain quality. Price should not be the only method to judge the quality of business; however, Domino's should adopt new measures to minimize total cost through handling business activities in an appropriate manner. There should be a constant focus on improvement after planning about business development. Provision of training is also vital to make people understand the way to deal with quality aspects(Augusto, Lisboa, Yasin, 2014). Leadership plays an important in quality management; therefore suitable leadership should be instituted accordingly(Davis, Lockwood, Pantelidis, Alcott, 2013). All the prospects of challenges and issues should be minimized through driving out the scope of fear. There should not be any barrier between staff areas to control organizational work practices. Domino's should ensure that targets are not determined for the employees since that can create burden and can also hamper quality prospects. The management of Domino's should also ensure to eliminate numerical goal for the employees. The system of performance management should be changed accordingly; therefore there should not be any rating system for the employees(Dale, 2015). Employees should be provided the opportunity to educate themselves which can lead to self-improvement. This is yet another chance of developing organizational performance. Lastly, in the process of change, top authorities of Domino's are entitled to employ equal rights and obligations to the employees so that all can contribute to accomplishing the aims. Apart from this, Crosby's 14 steps to quality improvement can also be adopted at Domino's to implement the plan of total quality management. The management of Domino's needs to show greater commitment to improving quality processes, and it should also be communicated to all the employees of Domino's. At the next stage, Domino's must also form quality improvement team so that the can contribute to the development of business standards. There should be a specific measure of quality in current practices, and that should be done prior Domino's establishes a plan for quality improvement(Chaudary, Zafar, Salman, 2015). Identification of cost for quality is also essential to implement the methods in suitable methods. Domino's should work on generating awareness among the employees regarding the importance of quality management. This can help the employees to contribute to organizational development. Afterwards, quality problems should also be identified at the same time so that corrective actions can be taken accordingly. The Proper system must be implemented in this area. Domino's should also plan for zero defects by showing greater commitment towards quality aspects of products and services(Bon Mustafa, 2013). All the supervisors of Domino's are entitled to maintain quality dimensions and for that training sessions are essential. Employees should execute total quality management process through eradicating all defects and challenges. The management of Domino's should involve everyone in goal setting so that overall improvement can be facilitated. Along with employees, management should also try to eliminate causes of errors through observation and survey. Employee recognition also holds importance in quality development, and this also allows the employees to participate in goal achievement procedure(Barata Cunha, 2017). Afterwards, quality councils should be created through emphasizing on specialist procedures. However, quality councils should meet on a regular basis. At last, the process of total quality management should be reviewed and analyzed to identify its contribution in the development of Domino's. Conclusion On the basis of entire discussion, it can be said that focus on quality is crucial as that not only improves the standard of business; but also it provides more opportunities for growth and success. From the research, it is identified that prior executing any process into practice; Domino's needs to ensure that it is suitable in eradicating all the defects and errors. Thus, on such basis, it is recommended that Domino's should facilitate equal participation of all the employees so that all can contribute to organizational development. Moreover, Domino's should also show greater commitment towards quality aspects; hence appropriate provision should be there for the employee training and coaching within the workplace. References Augusto, M. G., Lisboa, J. V., Yasin, M. M. (2014). Organisational performance and innovation in the context of a total quality management philosophy: an empirical investigation. Total Quality Management Business Excellence , 1141-1155. Barata, J., Cunha, P. R. (2017). Synergies between quality management and information systems: a literature review and map for further research. Total Quality Management Business Excellence , 282-295. Bon, A. T., Mustafa, E. M. (2013). Impact of total quality management on innovation in service organizations: Literature review and new conceptual framework. Procedia Engineering , 515-529. Chaudary, S., Zafar, S., Salman, M. (2015). Does total quality management still shine? Re-examining the total quality management effect on financial performance. Total Quality Management Business Excellence , 811-824. Dale, B. (2015). Total quality management. New jersey: John Wiley Sons. Davis, B., Lockwood, A., Pantelidis, I., Alcott, P. (2013). Food and beverage management. Abingdon: Routledge. Doeleman, H. J., Ten Have, S., Ahaus, C. T. (2014). Empirical evidence on applying the European Foundation for Quality Management Excellence Model, a literature review. Quality Management Business Excellence , 439-460. Fu, S. L., Chou, S. Y., Chen, C. ,., Wang, C. W. (2013). Assessment and cultivation of total quality management organisational culturean empirical investigation. Total Quality Management Business Excellence, , 123-139. Gharakhani, D., Rahmati, H., Farrokhi, M. R., Farahmandian, A. (2013). Total quality management and organizational performance. American Journal of Industrial Engineering , 46-50. Gimenez-Espin, J. A., Jimnez-Jimnez, D., Martnez-Costa, M. (2013). Organizational culture for total quality management. Total Quality Management Business Excellence , 678-692. Gould, W. A. (2013). Total quality management for the food industries. Amsterdam: Elsevier. Habibah Abdul Talib, H., Anuar Mohd Ali, K., Idris, F. (2014). Critical success factors of quality management practices among SMEs in the food processing industry in Malaysia. Journal of Small Business and Enterprise Development , 152-176. Jurow, S., Barnard, S. (2013). Integrating total quality management in a library setting. Abingdon: Routledge. Mohammad Mosadeghrad, A. (2014). Essentials of total quality management: a meta-analysis. International journal of health care quality assurance , 544-558. Mok, C., Sparks, B., Kadampully, J. (2013). Service quality management in hospitality, tourism, and leisure. Abingdon: Routledge. Oakland, J. S. (2014). Total quality management and operational excellence: text with cases. Abingdon: Routledge. Obeidat, B. Y., Hashem, L., Alansari, I., Tarhini, A., Al-Salti, Z. (2016). The effect of knowledge management uses on total quality management practices: A theoretical perspective. Journal of Management and strategy , 18. Pineda, A. P. (2013). Total quality management in educational Institutions: influences on customer satisfaction. Total Quality Management , 31-46. Sallis, E. (2014). Total quality management in education. New Jersey: Routledge. Tzamalis, P. G., Panagiotakos, D. B., Drosinos, E. H. (2016). A best practice scorefor the assessment of food quality and safety management systems in fresh-cut produce sector. Food Control, , 179-186.

Potlatch - The Sharing And Shaming Essays - Giving, Chinook Jargon

Potlatch - The Sharing And Shaming Anth 166 Potlatch- The Sharing and Shaming A potlatch is defined by Barbara Miller as ?A grand feast in which guests are invited to eat and to receive gifts from the hosts.? This is shown in the last film we saw, Ongka's Big Moka. Ongka had been the receiving end at a potlatch in the past, and it was his turn to provide the feast. However, ?Later, when it is the guest's turn to hold a potlatch, they will try to give away as much as - or more than - their host did, thus shaming him into giving the next potlatch.? We see this in the way Ongka feels compelled to provide almost 200 more pigs than his hosts did when he was their guest. Ongka's people did not have any kind of wealth (other than animals). Whatever type of class structure there might be came from the amount a person would give at their potlatch. The functional theory Miller refers to ?looks at a given practice or belief in terms of its contribution to the cultural continuity.? The contribution to the cultural community. When a person gives a great amount at a potlatch, because it is a contribution to the cultural community, that person gains a certain stature. Therefore, it is not really the generous nature of a person that leads him to provide these things for his community, but rather, the stature that they can gain from this donation. This is not true of the Igbo people in Chinua Achebe's Things Fall Apart. While the Igbo people do engage in reciprocal gift giving, they are more apt to share with a guest the kola nuts which contain, like coffee, a mild stimulant. In the Igbo culture, wealth is more determined by the amount of wives and children that he can support. This may be seen as true with Ongka too; since the wealth in that culture is determined mainly by animals and the amount they can provide at a potlatch, these things are similar to what is needed to support a family. ?Potlatching demonstrates how closely linked production, consumption, and exchange are.? Potlatching not only demonstrates these things, but also demonstrates how wealth and stature are perceived and achieved in these cultures. It is a way to provide for others as well, but more than that, a way to provide for onself and one's family. When one holds a potlatch, one can expect the favor to be returned. For Ongka, he had to provide more than the person who held the potlatch he went to, but he also knew that in the future, he would be invited to one even larger. Anthropology